Slug Support Program

Serving UCSC students in need through preventative outreach, collaboration, and care.

College can be a challenging time for students and during times of stress it is not always easy to find the help you need.  The UCSC Slug Support Program was created to promote early intervention with students of concern to prevent culminating problems from escalating into a crisis.  The goal of the Slug Support Program is to identify students of concern and develop an action plan focusing on retention through provision of support and resources. While the Slug Support Program does not provide counseling directly to students, we work very closely with Counseling and Psychological Services to get students the emotional and psychological support they need.

Referrals to the Slug Support Program can be made both by the student and/or someone in the UCSC campus community.  If you are a student or know a student who is need of support and/or resources, you can start by navigating to the referral page for instructions on making a referral for our services.

This site has been established to make the UCSC Slug Support Program and available resources more accessible to students, faculty, staff and community members. If you have questions or would like more information on the Slug Support Program, please contact the Dean of Students Office at (831) 459-4446 where you will be directed to a voicemail during Covid-19 or you may send us an email at

Reach out to a Slug Support Manager if:

  • There is a student who needs support with basic needs such as homelessness, food, financial support or getting connected to campus resources
  • There is concern about a student’s ability to adjust to the college environment
  • Have questions about support networks and organizations here on UCSC Campus
  • Student may not be in crisis, but would benefit from additional support and resources

Slug Support Managers are available to assist students facing a wide variety of issues to include difficulty acclimating to college, need for additional resources, and assistance with navigating campus operations. Along with working directly with students, Slug Support Managers facilitate the Slug Support Team, which is a group of key stakeholders across campus who meet to work on complex student issues.

Slug Support Managers serve as a direct point of contact for students, staff, faculty and parents if they are unsure of how to help a student who is struggling at school or are generally concerned about a student. The managers will gather information regarding the student’s presenting issue, develop an action plan utilizing campus and community resources, and coordinate appropriate services. A manager may request assistance from the Slug Support Team when additional collaboration would be in the best interest of that student and/or there is an impact on the community at UCSC.

Contacting Slug Support

If you are a student needing assistance, you may contact Slug Support directly by:

  • Calling the Dean of Students Office: (831) 459-4446
    • Please note that our team is working remotely. Calling this number will direct you to a voicemail that is checked several times a week. For any immediate needs, please email us or refer to our crisis schedule.
  • Emailing the Dean of Students Office:
  • If this is a crisis (e.g., immediate food or housing insecurity or major distress), contact the Slug Support Case Manager on-call to be assisted right away: (831) 459 -7003
    • Available for phone and Zoom appointments during normal business hours: Monday-Friday 9AM-5PM
**Please refer to Covid-19 Operational Plans for more information. Note that campus police and Counseling & Psychological Services (CAPS) are also still available. Call 911 to be connected to dispatch or (831) 459-2628 to be connected to a CAPS counselor. We expect to return to in person availability as soon as classes resume in-person.

Drop-in virtually to meet with a Dean of Students Ambassador

  • When are they available?
    • Monday-Friday 11AM-4PM
  • What can Career Ambassadors help you with?
    • Referrals to Slug Support
    • Connecting you to Basic Need Services
    • Connecting you to other UCSC offices
    • Connecting you to Dean of Students services
  • Join the Virtual Front Desk here!

Slug Support Managers

Mariah Lyons
Assistant Dean of Students for Student Support Programs
Pronouns: She/Her
(831) 459-3456

Betty Desta
Slug Support Manager
Pronouns: She/Her
(831) 459-5356

Angelique Adams
Slug Support Case Manager
Pronouns: She/They
(831) 332-1239

Russell Maan
Slug Support Case Manager
Pronouns: He/Him

Christina Sullivan

Slug Support Intern
Pronouns: She/Her

Actions Slug Support Managers may take:

  • As needed, call upon other campus entities such as Counseling and Psychological Services, Financial Aid Office, Disability Resource Center, Academic Advising, Student Conduct, Campus Police and many others
  • Assist the student in accessing the most appropriate campus and community support services to address the presenting problems
  • Provide financial resources such as funding for food, emergency housing, and other essential needs.
  • Follow-up with students to reinforce utilization of services provided and notify referring party of significant outcomes as appropriate