Technology

University Library

Current UCSC students, faculty, and staff may borrow Dell laptops and Chromebooks from the Circulation Desk at both the Science & Engineering Library and the McHenry Library. They are available on a first-come, first-served basis. They may be reserved one day in advance by visiting the Circulation Desk at the library where you wish to borrow the laptop. One laptop per person may be checked out.

Loan Period

  • The normal loan period is 4 hours
  • Patrons can check items out again if no one is waiting for them. This must be done in person
  • Failure to return the equipment on time will results in an hourly fine

Computer Labs

Lab computer platforms include Macintosh, Windows, and Unix (Linux). Capacity in computer labs ranges from eight to 48 workstations, and locations are distributed throughout the UCSC campus. In some locations, computer labs are equipped with specialized instructional technology equipment (HD data projectors, scanners, and video editing stations). Most labs are staffed with consultants.

Hours & Schedules

The DRC's ICAT Lab is also an available resource. There are 2 Macs and 3 PCs available and there is accessible software on all the computers so students using accommodations do not need to worry about having to install it.  There is also free printing. These services are open to all students.


Laptop Kiosks

UCSC students may check out Dell Windows laptops or chargers from the self-service laptop kiosks at McHenry Library and the Science & Engineering Library. 

Loan Period

  • The normal loan period is 12 hours.
  • Any student with a CruzID and Gold password can check out a device. Patrons can recheck items if no one is waiting for them. This must be done in person.

• Failure to return the equipment on time will result in an hourly fine.


 Internet Issues

On Campus

If you are having issues with your internet connection and are living on campus, you can request assistance from ResNet by submitting an ITS Ticket through the provided link.  This will start the process for troubleshooting with one of their experts on ways to improve your connectivity.

Off Campus

Internet Boosters - If you are living in a space that is far away from the modem and router you can purchase an internet booster or WiFi extender to help stabilize your connection. This TP Mesh System was recommended by an ITS expert and has had wonderful results for students.


California Lifeline Program-Provides discounted home phone and cell phone services to eligible households. 

Eligibility: You can qualify for California LifeLine if you or another person in your household is enrolled in a qualifying public assistance program (such as CalFresh, WIC, Medi-Cal...etc) or if your household's total annual gross income is at or less than the set annual income limits. 

If you currently do not have home or cell phone service, you can contact the California LifeLine Call Center to determine the available phone companies in your area. If you have any questions about your application, status, or due dates, please call the California LifeLine Administrator's hotline

Contact:  1-877-858-7463

 


Additional Resources

• ITS does not provide centralized funding for faculty, staff or students. Individuals have to contact their divisional supervisor/support.
• Check out the notes from the UCSC Digital Equity Webinar.
 Refurbished laptops at a discount for students:
 Budget increase information through Financial Aid.

Additionally, you can rent laptops from local businesses if you require a laptop or computer on a temporary basis and cannot access or use the campus computers. Rent-A-Center has laptops available from many locations, you can locate shops in your area and compare your local weekly rates for computers or other technology.